Absence of an Executive IT Health Reports
Severity Level: Priority 2
Category: IT Governance / Reporting
Description:
The current MSP does not provide executive-level IT health reports, limiting leadership’s visibility into the organization’s IT status and risks.
Impact:
- Lack of oversight impedes strategic IT decision-making.
- Non-compliance with governance reporting standards, risking penalties.
- Potential unaddressed IT risks impacting operations.
- Inefficient resource allocation due to limited visibility.
FFIEC Reference:
- FFIEC IT Examination Handbook (November 2016):
- “Executive-level reporting is required for effective IT governance.” (p. 13)
- “Regular IT health reports ensure informed decision-making.” (p. 14)
Recommendations:
- Require IT Health Reports: Mandate regular executive-level reports from the MSP.
- Define Report Metrics: Include key indicators like security, performance, and compliance.
- Review Reports: Establish a process for leadership to review IT health updates.
- Align with Governance: Ensure reports meet regulatory reporting standards.