Finding #5

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Establish a Hardware Lifecycle Replacement Policy

Severity Level: Priority 1
Category: Asset Management / IT Operations
Description:
Recommend establishing a formal hardware lifecycle replacement policy to replace workstations with a maximum age of 3-5 years and servers, switches, and firewalls with a maximum age of 5-7 years. Planning for replacements should begin 2-3 years in advance to schedule budget allocations. This policy should be integrated into the organization’s strategic IT planning to mitigate risks associated with aging hardware and ensure operational efficiency.

Impact:

  • Increased Risk of Failure: Older systems are prone to hardware failures, leading to potential downtime and disruptions in banking operations.
  • Security Vulnerabilities: Outdated hardware may not support modern security protocols, increasing the risk of cyber threats and data breaches.
  • Operational Inefficiencies: Aging workstations and servers reduce performance, impacting employee productivity and customer service delivery.
  • Non-Compliance Risks: Failure to replace end-of-life hardware may violate regulatory standards, risking penalties during audits.

FFIEC Reference:

  • FFIEC IT Examination Handbook (November 2019):
    • “Institutions must maintain a lifecycle management plan for hardware to ensure operational reliability and compliance.” (p. 21)
    • “Timely replacement of aging IT assets mitigates risks of failure and supports business continuity.” (p. 22)

Recommendations:

  • Develop a Hardware Lifecycle Policy: Establish a policy mandating workstation replacements every 3-5 years and servers, switches, and firewalls every 5-7 years.
  • Plan Budget Replacements: Initiate replacement planning 2-3 years in advance to align with budget cycles and ensure funding availability.
  • Incorporate into Strategic IT Planning: Integrate the lifecycle policy into the organization’s IT strategy to prioritize proactive asset management.
  • Implement Asset Tracking Tools: Use tools like ScalePad to monitor hardware age, warranty status, and replacement schedules.
  • Conduct Regular Audits: Perform annual reviews of hardware inventory to ensure compliance with the lifecycle policy and identify assets nearing end-of-life.
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